All feedbacks since October 2019


Following is the list of feedbacks provided by our customers who have recently availed our services and have given us the permission to publish their feedback on this website. For privacy reasons we have not published the last names of our customers.
Travelled On Name Travel City Driver Rating Car Rating Overall Rating Feedback
21-02-2020 Mrs Jenny Ha Perth excellent service, very professional
22-02-2020 Mr Stuart Hu Perth Keith our Driver was very informative about Perth and went out of his way on our drive to the airport. A great trip to end our holiday
18-02-2020 Mrs Pam Pa Sydney Driver was ahead of time (always good) with excellent knowledge of Sydney roads. Could not fault booking procedure. Would definitely use Chauffeur Live in the future.
18-02-2020 Ms Rebecca de Adelaide Loving the chauffeur service, will definitely be using you guys in the future. Excellent service and coordination only point I'd make is it needs a better system to make changes to bookings though.
15-02-2020 Mr Richard No Gold Coast Wonderful thank you
10-02-2020 Mr Andrew Ra Melbourne
11-02-2020 Mr Andrew Ra Melbourne
12-02-2020 Ms Lynn Br Melbourne We were very pleased with the service we received and rate your company at10/10
12-02-2020 Mr Syed Aw Adelaide Great service. I booked before coming to Adelaide and got response immediately. I was even given a discount. The service was also very good and I am very satisfied.
11-02-2020 Mr Brent Le Brisbane Pleasant journey and very satisfied with service - thank you.
09-02-2020 Ms Linda Mc Brisbane Excellent Service every time.
08-02-2020 Mr Neville Ch Brisbane A fantastic experience. Paul was a fantastic. Thanks Paul for make the start to our day special
04-02-2020 Mr David Bu Melbourne EXCELLENT SERVICE. WILL REMEMBER YOU FOR FUTURE TRIPS IF YOU WORK IN OTHER PLACES
30-01-2020 Dr Anne Wa Melbourne
31-01-2020 Mr Stephen Mo Sydney Always on time and a pleasant journey
30-01-2020 Mrs Annette Ma Melbourne Great service go out of their way to assist you all the way Great service all the time Thank you for making our transport stress free
25-01-2020 Ms Charmaine So Melbourne
20-01-2020 Mrs Julia Ka Melbourne Transfer from Melbourne Airport to CBD. When we landed we received a message from our driver Raj saying where he would meet us and true to his word he was waiting when we got to the baggage carousel. He was an excellent driver and the car was beautifully maintained. Overall an excellent experience and I would use this service again
23-01-2020 Mrs Julia Ka Melbourne Airport transfer from Melbourne CBD to Airport. Our driver Vijai was excellent. He sent us a text message on the day introducing himself and kept us informed as to expected pickup time, details of the car etc. The standard of driving was excellent, the car was in beautiful condition.
24-01-2020 Mrs Rebecca Gi Melbourne Excellent service, even came early, friendly driver.
24-01-2020 Mr Peter Ho Perth Excellent service will use again in future
20-01-2020 Mrs Nicki Ku Melbourne Thank you for prompt service. Ride was very comfortable and Driver kept us up to date during our arrival process. All very helpful.
21-01-2020 Mr David Wi Sydney Ross, the driver, was on time, courteous and helpful. It was such a relaxing way to get home. The only issue was that he used an old mobile number , even though I had updated it during the on-line booking process.
20-01-2020 Ms Judi Ca Melbourne Best driver i have had so far.
18-01-2020 Mr Peter Ti Melbourne
15-01-2020 Mrs Chantelle Cr Gold Coast
12-01-2020 Mrs MARIENNE Mc Adelaide Very happy with the service. Brendan our driver text me to tell me where he was waiting & couldn’t be more helpful.
16-01-2020 Mr Christopher Wa Adelaide Very good driver. Unfortunately got a Van instead of Business Class car which was ordered. Maybe due to the fact that we made a last minute change of asking for a pick up 30 minutes earlier. Overall still very good service. Thank You
16-01-2020 Mr Christopher Wa Adelaide Very good driver with a clean car - waiting for me at Adelaide Airport. Thank You
16-01-2020 Ms Helen Ha Adelaide Great service from end to end
16-01-2020 Mr Bernard Gr Sydney Outstanding service all round
13-01-2020 Ms Wendy Ga Sydney Fantastic will definitely be back
12-01-2020 Mr James Ri Sydney
11-01-2020 Mrs Ronda Tr Melbourne The driver was delightful, he knew our flight was late but let us know he was waiting. He confirmed where he would be and how we could let him know once we were through customs, he was excellent. For two weary travellers he was the best and got us home safely and with a minimum of fuss. Excellent service 10/10 would highly recommend!
10-01-2020 Mrs Lisa Mu Brisbane Scott was fantastic - would highly recommend.
10-01-2020 Mrs Krystyna Ni Melbourne Our driver was friendly and extremely helpful with our suitcases. The vehicle was comfortable and clean. I cannot recommend him more highly. We had a pleasant trip. I will definitely use the service again.
06-01-2020 Mr Lloyd He Melbourne A great service at a reasonable cost
27-12-2019 Mr Wayne Ke Sydney Our driver Ross was excellent, carried our bags into hotel. Was very kind with the kids. We will use you again and recommend to friends... and Qantas is soon flying direct from Mildura to Sydney so we will use your company a lot more shortly... thank you for great service , people will always pay for great service ! Well done..
05-01-2020 Mrs Carmel Br Melbourne Great Service, Highly Recommended :)
24-12-2019 Mr Michael Af Sydney Good service On time and very helpful
03-01-2020 Mr Sean Ma Brisbane Driver very friendly and interacted well in conversation
03-01-2020 Mr Malcolm Sh Brisbane Perfect service, best driver to date, use your service on a regular cycle. Overall could not fault
22-12-2019 Miss Joanne Co Sydney Our driver was waiting for us at the baggage carousel. He helped us get our luggage off and helped us move our luggage to where he was parked. The car seat was already fitted and ready for my infant and there was plenty of room for our large volume of luggage. He drove well and delivered us promptly to our destination. This was an amazingly stress-free airport transfer.
02-01-2020 Miss Joanne Co Sydney Our driver phoned us to confirm our reservation time and to let us know her arrival time and was in fact early but was very happy to wait a little while as we got organised. She drove very well and got us to the airport promptly. The car seat was fitted and ready for my infant and there was plenty of room for our large volume of luggage. I am very happy with this company. A totally stress-free transfer to the airport.
29-12-2019 Mrs Susan Fe Perth It was an excellent service, door to door without any fuss or delay. The driver Nigel was great and I would not hesitate to use this service again.
28-12-2019 Mrs Margaret Ta Sydney
27-12-2019 Mrs Merilyn Gu Sydney
25-12-2019 Mr Lloyd He Melbourne
25-12-2019 Mr John Pr Sydney
25-12-2019 Mr Arie Nu Melbourne
20-12-2019 Mr steven Ma Melbourne
27-12-2019 Mr steven Ma Melbourne
24-12-2019 Mrs Margaret Ta Sydney
24-12-2019 Mrs Susan Ha Melbourne Thank you Kass the driver very friendly and on time.
24-12-2019 Mr Sean Ma Brisbane
13-12-2019 Dr Anne Wa Melbourne Always excellent service!
22-12-2019 Mrs Wendy Ha Melbourne Very, very impressed. Our drivers, PJ and Eumer were professional, punctual and helped make our travel around Melbourne easy and enjoyable. Would recommend them without hesitation.
22-12-2019 Mr Grant Te Melbourne Excellent once we managed to connect with each other.
17-12-2019 Dr Anne Wa Melbourne
20-12-2019 Mr Brian Sa Melbourne Con was very courteous and patient considering the time it took to off load our bags at Station Pier
19-12-2019 Mr Lester Mc Sydney
11-12-2019 Mr Ian Jo Sydney Driver on time. Very helpful and nothing too much trouble.
06-12-2019 Mr George Sa Brisbane Outstanding service
10-12-2019 Mr George Sa Brisbane Simply superb, faultless.
05-12-2019 Mr Brian Pa Sydney
08-12-2019 Mr Wallace Mi Brisbane Everything went without a hitch.
02-12-2019 Mrs Leanne Mu Melbourne
28-11-2019 Mrs Leanne Mu Melbourne
03-12-2019 Miss Christine Fr Gold Coast
29-11-2019 Mr David Ha Melbourne Thank you
02-12-2019 Mr David Ha Melbourne Thank you for the great experience.
29-11-2019 Mrs Dawn Hu Melbourne Huge thanks to my driver, he was so chatty and recommended a playlist for me to listen to. It's great. Thank you.
29-11-2019 Mrs Jess Ha Melbourne My driver was awesome! On time for both pick-ups and communication was great, particularly when my flight was slightly delayed.
29-11-2019 Mr Bob Ca Melbourne Excellent driver and very efficient
22-11-2019 Mr Andrew Ga Gold Coast
22-11-2019 Mr Brian Pa Sydney
24-11-2019 Mr Bob Ca Melbourne Quick and efficient good service
23-11-2019 Miss Carmen Le Melbourne
24-11-2019 Mr John Fo Melbourne
23-11-2019 Mr Olaf Pe Melbourne Great service, on time, Will definitely use again, thanks
21-11-2019 Mr Wallace Mi Brisbane A little bit late due to traffic accident but no problems as had allowed for such an event. Overall good service.
20-11-2019 Mrs Ingrid Go Melbourne Kazz was wonderful, very professional and courteous.
19-11-2019 Mr Steven Sm Brisbane Collected at the right place at the right time - 6am! Smooth, safe drive. Excellent conversation. Kay, the driver, made the hour plus journey a very pleasant experience. Would recommend Chauffeur Live to family and friends.
18-11-2019 Mr Shaun Ki Sydney Excellent, driver was early waiting exactly where needed. Car was in excellent condition and very comfortable. Service was exceptional. Many Thanks.
18-11-2019 Mrs Miranda Bonnie Pr Adelaide
17-11-2019 Mrs Julianne Ga Sydney Excellent service from our Driver. Bags to the door. Very pleasant gentleman. Would recommend
15-11-2019 Mr Shaun Ha Melbourne Absolutely wonderful. You picked up my sister from an airport which she have been to once in 20 years. She said the car was absolute luxury. It was great how I did not have to worry at all.
17-11-2019 Mr Ian Mc Melbourne
16-11-2019 Mr Ian Mc Melbourne
14-11-2019 Mrs Geraldine El Perth Mobile phone/text communication excellent.
13-11-2019 Mr Steven Sm Brisbane Our driver, Gus, was a well travelled man and kept my wife and I entertained with his travel memoirs for the whole journey from Brisbane to Surfers. Fantastic.
13-11-2019 Dr Stuart In Adelaide Was there when we arrived very helpful and pleasant.
11-11-2019 Mrs Julie Fi Melbourne Frank was very professional and the perfect driver. A+++
11-11-2019 Mr Andy Bi Sydney Great affordable service, definitely the way to go!
04-11-2019 Mr lou sp Melbourne very professional from start to finish
08-11-2019 Mr THE CO Brisbane Great communication and attention to detail
07-11-2019 Mrs danielle si Melbourne Driver was well presented and puncutual. He knew where he was going and was an excellent driver. Car was clean and had a nice atmosphere with classical music playing. Despite the inflated cost for this day, we were relaxed and had no stress in arriving at our event.
06-11-2019 Mrs Julie Fi Melbourne Wonderful driver and service. I would highly recommend and use again. Thank you 😊
05-11-2019 Mr MIKE EL Melbourne Good morning this was the 3rd time we have used the cars. The driver John was most pleasant and helpful. So much easier and convenient than taxis or Ubers. Would recommend to use.
02-10-2019 Mr Paul De Perth Excellent and efficient service
30-10-2019 Mrs Tania Ka Gold Coast Service was excellent!
03-11-2019 Mrs Tania Ka Gold Coast great service - would definitely use again!
01-11-2019 Mrs Sharon Wi Brisbane Excellent service overall. Will use Chauffeur Live again in the future. I have used other companies for this service and this is the best so far.
31-10-2019 Mrs Linnett St Melbourne Our driver was waiting for us when we got to the carousel to collect our luggage. He took both of our bags and showed us to the car. He was a very pleasant man and easy to talk to and the car was immaculate. I have absolutely no problem in recommending them to anyone who is looking for a relaxing trip from airport to city. Thank you.
30-10-2019 Mrs Jeesy PO Adelaide Nice welcome. On time and reliable.. beautiful clean car. Thank you to my driver Nick.
29-10-2019 Dr Anne Wa Melbourne I have always had excellent service with this company. Prompt, safe & courteous drivers. Good value.
29-10-2019 Mr Steve Ha Brisbane Kevin was fantastic - very accomodating (especially when we left a passport behind)
27-10-2019 Mrs Kaylene Sa Melbourne Fantastic service. Exceptional value. Great Company to deal with
26-10-2019 Mrs Kaylene Sa Melbourne Very happy! Great experience!
28-10-2019 Mr Brett Ca Sydney An extremely polite & professional service, with fantastic communication
26-10-2019 Mrs Michele Du Brisbane Thanks we had an easy safe ride to our destination, the driver Paul was great, easy to talk to very knowledgeable about the areas we drove through. Highly recommend this service to any one !
27-10-2019 Mr Robert Jo Sydney Great service for an awesome price
24-10-2019 Mr Hilton Jo Melbourne Punctual, friendly, comfortable, and relaxed, what more could one wish for!
24-10-2019 Mr MIKE EL Melbourne Good afternoon ...yes we were very happy with the service..the driver Kass was very professional and friendly and even arrived a little earlier than the pick up time arranged. Thank you...
23-10-2019 Mr Des Sa Sydney
22-10-2019 Mrs Kerry Vi Melbourne
17-10-2019 Mrs Pauline Ar Sydney I'm sorry but I can't remember our driver's name. He was so professional, helpful, friendly and knowledgeable. A great way to start a holiday. We will certainly use this service again. Thank you.
20-10-2019 Mr Keith Wa Melbourne
21-10-2019 Mr Steven Lo Melbourne Was a great experience. Thanks.
20-10-2019 Mr Stuart Ku Melbourne
20-10-2019 Mr Kevin Pu Sydney
17-10-2019 Mr Richard Sp Sydney Always a pleasure and the efficiency and professionalism means we only use this service and highly recommend it to others.
11-10-2019 Mr Antony La Sydney Would not hesitate to use your service again.
02-10-2019 Mr Russell Jo Perth Our driver was Geoff, brilliant driver, informative, on time for both trips, car was immaculately presented with plenty of leg room.
09-10-2019 Mr Brent Hu Adelaide The driver was excellent. Well spoken, professional, would recommend to others. He took our bags upon meeting, got a trolley for large luggage and put them in car for us. Opened doors for us at airport pickup and hotel drop-off. Organised for our luggage to be brought into the hotel. 5-Stars all the way.
05-10-2019 Mr Dennis Br Melbourne All good, I'll be using you next time.
06-10-2019 Mrs Judith Do Canberra Pleasant driver in a very comfortable car. Timely pick-up.
13-10-2019 Mrs Judy Fi Sydney Very happy
01-10-2019 Mrs Majella Be Brisbane
07-10-2019 Mr Angus Mc Brisbane
11-10-2019 Mrs Gaylie Sl Melbourne Kass was great - contacted us on arrival and gave us great directions to find him at the airport.
15-10-2019 Mr Raymon Ta Sydney awesome driver, great service
13-10-2019 Mr Michel Hu Melbourne Excellent service and great driver! Will definitely use again!
15-10-2019 Mr David Vi Melbourne Very good service. Thank you